HOW IT WORKS
Meet with us
Get in touch to discuss what you need to get user feedback on. We then work with you to put together the research objectives and plan the study.
We recruit real users
We recruit your target demographic from our large panel of users. If you prefer, we can also use your own customers or website visitors.
User interviews begin
We schedule and conduct in-depth interviews with the users so you don't have to deal with any of the hassle. Seeing your product through the eyes of your users is a powerful thing.
You receive the insights
We present you with a written report of key findings that is concise and actionable. Share the insights with your team and make changes to improve your products.
SOME THINGS YOU CAN TEST
BENEFITS: SAVE TIME & MONEY
Why involve us at Gutsy Ninja?
Sometimes you just don't have the resources available in house to carry out User Testing. Whether your team is too busy, lacking the exact skill set or you just need an independent perspective, we can help.
Will User Testing save me time and money?
Yes! When users interact with websites they find enjoyable to use, they spend more, tell their friends and keep returning. We can help you find the gaps in their current experience with your products.
How long does a round of User Testing take?
We can generally complete a round of User Testing over 3-4 weeks. However, we are flexible and are happy to scale the research to meet your business needs and deadlines.
How will User Testing increase my conversion?
Our team of experts will tailor the research accordingly to determine the 'Why' behind your analytics. We will help you understand where your customers are getting frustrated and what is preventing them from completing tasks.
I'm planning a new site, what should I do?
If you're planning a new website, app or update, you should carry out testing to see what users really need. Through testing you can validate the ideas you have and ensure the project successfully engages with the users.
What does a research study cost?
User Testing does not have to be expensive. Consider testing early and save your company from significant development costs later on. For the best services based on your time, budget and design constraints, get in touch .