Market Research and User Testing

I would highly recommend Gutsy Ninja for any business looking for expert research insights, efficiency and excellence. I’ve been so impressed with their services, their total professionalism, market knowledge and their flexibility in accommodating our needs. Gutsy Ninja have been invaluable to us. Everyone I have met at Gutsy Ninja is reliable, dependable and very helpful and supportive. They always exceed our demands and needs. They deliver high standard reports that always have our needs in mind.

Nobody can say anything other than what Gutsy Ninja do is great. It’s very in-depth but also concise and to-the-point. Their flexibility and willingness to travel shows us their commitment to doing that extra bit for good delivery. They are professional to the highest level that any client could ever ask for.

Information we’ve received from Gutsy Ninja’s User Research has been extremely useful in both analysing the performance of products we’ve already launched, as well as helping us make our future games more successful and user-friendly. They were very attentive to all our requirements and proved to be competent partners, which is why we’ll be sure to continue our work with them.

The Gutsy Ninja study results were invaluable for our business and we were very pleased with the quality of the work they produced for us. The Gutsy Ninja team has been very professional and flexible to work with and we look forward to working with them in the future. Thank you for your professional and kind support.

We used Gutsy Ninja to help us formulate our marketing strategy for the business and improve our existing customer relationships. The data was extremely valuable and we have used it all the way up to the board level to shape our business decisions and have decided to continue working with Gutsy Ninja on a continuous basis. They take their time to understand what the business’ needs are and based on that, formulate what the project is going to look like. They are very efficient and professional to work with.

The Gutsy Ninja team were great to work with. They collaborated with us on the questionnaire design and were very reactive and flexible to our requirements. The UX study results have been really valuable. We’ll improve our customer experience and make more revenue per client as a result. Great service.

We used Gutsy Ninja’s user testing when launching a new business to get qualitative data on our target audience. The process was very efficient and informative. We found out things we hadn’t even considered and it also confirmed a few of our hypotheses. This led to a number of strategic decisions. I will use them again for our clients in the future.

The data collected by the Gutsy Ninja user testing was invaluable in helping us make decisions about our casino website and the information we presented to players. In addition, the extra insight gleaned from the user testing sessions fed directly into strategic decisions. In one case, the research disproved a theory we had and potentially saved us months of development work that would have had little to no payoff.